https://www.dpsrconsultancysolutions.co.in Vacancy Sat, 11 Apr 2026 01:30:49 +0530 en-us https://www.dpsrconsultancysolutions.co.in https://www.dpsrconsultancysolutions.co.in/job-openings-for-ground-staff-chennai-1418832.htm https://www.dpsrconsultancysolutions.co.in/job-openings-for-ground-staff-chennai-1418832.htm Sat, 28 Mar 2026 00:00:00 +0530 Job Summary: Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs. Key Responsibilities: ? Passenger Handling Assist passengers during check-in and boarding Verify passenger identification and travel documents Issue boarding passes and baggage tags Guide passengers to departure gates ? Baggage Handling Weigh and tag checked luggage Ensure baggage complies with airline policies Coordinate with baggage handling teams Assist passengers with lost or delayed baggage ? Customer Service Address passenger queries and complaints Provide information on flight schedules, delays, and cancellations Assist special passengers (elderly, disabled, VIPs, unaccompanied minors) ?? Boarding & Departure Make boarding announcements Ensure smooth boarding procedures Check boarding passes and documents at gates ? Safety & Security Follow airport safety regulations and procedures Ensure compliance with airline and aviation authority guidelines Report any suspicious activity or security concerns ? Operational Support Coordinate with airline staff, security, and other departments Handle flight documentation and reports Assist in flight arrivals and departures Required Skills: Excellent communication and interpersonal skills Customer service orientation Problem-solving ability Ability to work in shifts (including nights and weekends) Teamwork and coordination Basic computer knowledge Educational Qualification: Minimum: 10+2 (Higher Secondary) Preferred: Graduate in any field (Hospitality/Aviation preferred) Experience: Freshers can apply Prior experience in aviation, hospitality, or customer service is an advantage Salary Range (India): Fresher: ?20,000 - ?25,000 per month Experienced: ?25,000 - ?40,000+ per month