Job openings for Air Ticketing Executive in Indore

As an Air Ticketing Executive, you will play a vital role in managing ticket sales and customer inquiries related to travel. Your primary responsibilities will include:
- Booking Flights: You will assist customers in selecting and booking flights based on their preferences and requirements, ensuring all details are accurately entered into the system.
- Customer Service: Providing excellent customer support by addressing queries and resolving issues related to ticketing, cancellations, and flight changes.
- Ticketing Procedures: Familiarizing yourself with ticketing software and procedures to process flight reservations effectively while adhering to company policies.
- Fare Quotations: You will provide customers with competitive fare options and help them understand the various pricing structures available.
- Record Management: Maintaining accurate records of transactions and passenger information to support smooth operations and comply with regulations.
- Collaboration: Working closely with airlines and travel agents to ensure all tickets are issued correctly and any changes are communicated promptly.
For this role, you are expected to have effective communication skills, both verbal and written, to interact confidently with customers. Attention to detail is crucial for processing bookings accurately. A positive attitude and willingness to learn will help you succeed in a fast-paced environment. Experience in ticketing or the travel industry is a plus but not mandatory, as you will be provided with training. Proficiency in using computers and ticketing software will enhance your performance in this role.