Job openings for Ground Staff in Guwahati

We are looking for dedicated Ground Staff to join our team in Guwahati. In this full-time role, you will play an essential part in ensuring a smooth experience for our customers at the airport.
**Key Responsibilities:**
- **Customer Assistance:** Greet passengers and help them with check-in procedures, luggage handling, and boarding processes to enhance their travel experience.
- **Luggage Management:** Ensure proper tagging, loading, and unloading of luggage, ensuring all bags are handled safely and efficiently.
- **Safety Compliance:** Follow all safety regulations and procedures to maintain a secure environment for both passengers and staff.
- **Information Support:** Provide accurate information regarding flights, delays, and airport services to passengers, ensuring they receive timely updates.
- **Team Collaboration:** Work closely with other staff members in various departments to ensure efficient operations and communication throughout the airport.
**Required Skills and Expectations:**
Candidates should possess a minimum educational qualification of 12th pass. Good communication skills in English and local languages are essential for interacting with passengers. A positive attitude and strong customer service skills are crucial, as you will be the face of our service. Teamwork is vital, as you will be collaborating with colleagues in a fast-paced environment. Flexibility in working hours is expected, including availability during weekends and holidays. Previous experience in a customer-facing role is an advantage but not mandatory. A keen eye for detail and the ability to handle pressure will help ensure successful performance in this dynamic role.