Job openings for Air Ticketing Executive in Mumbai

As an Air Ticketing Executive, you will be responsible for assisting customers with booking flights, issuing tickets, and providing information on travel options. You will also handle inquiries, resolve booking issues, and ensure customer satisfaction throughout the booking process.
Key Responsibilities:
- Assist customers with flight bookings, ticket issuance, and reservation changes.
- Provide information on flight schedules, fares, and travel options.
- Address customer inquiries and resolve booking issues promptly.
- Ensure accuracy in ticketing and adhere to airline policies and procedures.
- Maintain customer records and ensure data confidentiality.
Required Skills and Expectations:
- Strong communication skills to interact with customers effectively.
- Ability to work efficiently in a fast-paced environment.
- Good computer skills to navigate booking systems and software.
- Attention to detail to ensure accuracy in ticketing and documentation.
- Customer service orientation to provide excellent service and resolve issues professionally.